We're Here to Help
Our top-notch team of experts consists of specialists in various departments, all of whom are geared towards providing you with exceptional service.
Have a question for us? Check out the common FAQs dropdown below or review the department directory for additional contacts.
While we don’t have a single point of contact, we do have three main inboxes where all email communication can be sent:
For all leasing, application, or general questions and concerns, contact: [email protected]
For accounting questions, utilities, HOA or lease violations, or security deposits, contact: [email protected]
For maintenance or property evaluations, contact: [email protected]
If your property is actively advertised for rent, please continue to contact the assigned leasing agent directly for all matters until the property has been rented.
For general accounting inquiries like rent or disbursements, you can contact: [email protected]
Karen Vera or Terry Loreto
(720) 928-1905 (303) 327-5610
You can change your contact information, bank information, and tax information by logging into the online Owner Portal and editing your personal settings.
Otherwise, contact our accounting team at [email protected] for further assistance or call the main office line at (303) 873-7368.
Joan Alcantara is your go-to for all HOA notices, violations, or communications that need to be addressed with your residents.
(303) 285-1015
If you are a resident looking to submit a lease renewal request, please go to https://realpropertymanagementcolorado.com/lease-renewals/
To follow up regarding a renewal request, please contact Becky at (720) 724-9944
To follow up regarding a new move-in lease, please contact the Leasing Agent directly.
For arranging access or general coordination requests, such as appraisal inspections, realtor walk-throughs, or if you need to arrange a time to stop by the property, contact our front office team at 303-873-7368 or [email protected].
- For residents, please submit your maintenance requests by logging in to your Resident Portal! If you’re experiencing an emergency, call 720-605-7513. If your call is not answered live, press 1 to be connected to our 24/7 emergency staff.
- For clients or residents looking to follow up on existing work orders, or for clients looks to submit a service request, please email [email protected] or use the following contacts based on your property’s location:
-
For Colorado Springs and South Denver
- Contact Deborah Airoldi for escalations- 720-721-3569
- Contact Jorge (George) Panameno for occupied properties- 303-647-5714
- For Northern Colorado, North Denver, and East Denver
- Contact Josh Balli for escalations- 720-910-1532
- Contact Kris Franco for occupied properties- 303-879-3901
- For Northwest and Southwest Denver
- Contact Josh Spencer for escalations – 720-822-2959
- Contact Maria Reyes for vacant properties- 720-574-0414
- Contact Jorge Sibrian for occupied properties- 720-263-4792
-
For calls, please direct them based on the following:
For Denver Metro: Justin Carlson:(720) 955-3560 or Thomas Phythian: (720) 955-2470
For Colorado Springs: Hannah William: (719) 619-7064
For Northern Colorado: Kayla Kosakewich: (970) 732-2232
Department Directory
Accounting
Deana Bedeaux – Senior Director of Accounting & Client Relations
- Postings and Evictions
- Disbursements
- Collections
[email protected]
(720) 464-8495
Richard Stephenson – Director of Accounting-Vacant Properties
- Accounting Quality Control
- Security Deposit Processing Overflow
[email protected]
(720) 523-1273
Quincy Tredway – Manager of Property Accounting
- Client & Resident Refunds
- Security Deposit Processing
[email protected]
(303) 493-0487
Karen Vera – Senior Property Accountant
- HOA & Lease Violations
- General Inquiries
- Demands for Compliance
[email protected]
(720) 928-1905
Joan Alcantara – Staff Accountant
- HOA & Lease Violations
- General Inquiries
- Maintenance Billing
[email protected]
(303) 285-1015
Leasing & Maintenance
Michelle Farrington – VP of Leasing & Maintenance
- Escalations
- Oversite of Leasing
- Oversite of Maintenance
- Leasing Vacant Properties
- Move Outs
[email protected]
(720) 519-5937
Soup Phasavath – Director of Leasing for Field Operations
- Oversite of Leasing Team
- Lease Vacant Properties
- Client Escalations for Vacant Properties
- Move Outs
[email protected]
(720) 626-7749
Richard Diaz – Senior Director of Field Operations
- Oversite of Maintenance Field Team
- Property Evaluations
- Vendor Relations
- Maintenance Escalations
[email protected]
(720) 600-8781
Brian Feldstein – Director of Maintenance and Client Relations
-
-
- Oversite of Maintenance Team
- Vendor Onboarding
- Collections
- Payment Coordination
- Evictions
-
[email protected]
(720) 822-2959
Leasing Agents
Dimitri Diaz – Leasing Agent
- Management of marketing for available properties in Denver metro
- Move-out evaluations for assigned territory
[email protected]
(720) 692-7617
Alicia Brungardt – Leasing Agent
- Management of marketing for available properties in Denver metro
- Move-out evaluations for assigned territory
[email protected]
(720) 955-2499
Jessica Alvarez – Leasing Agent
- Management of marketing for available properties in Denver metro
- Move-out evaluations for assigned territory
[email protected]
(720) 955-2481
David Zilberter – Leasing Agent
- Management of marketing for available properties in Denver metro
- Move-out evaluations for assigned territory
[email protected]
(720) 955-2400
Donna Lovelace – Leasing Agent
- Management of marketing for available properties in Denver metro
- Move-out evaluations for assigned territory
[email protected]
(720) 948-9179
Colorado Springs
Allison Pethica – Market Manager
- Sales
- Oversite of Leasing Team for Colorado Springs
- New Client & Investor Relations – Colorado Springs
[email protected]
(719) 828-5702
Tess Vance – Leasing Agent
- Management of marketing for available properties in Colorado Springs metro
- Move-out evaluations for assigned territory
[email protected]
(720) 955-2491
Northern Colorado
Maria Del Vento – Market Manager
- Sales
- Oversite of Leasing Team for Northern Colorado
- New Client & Investor Relations – Northern Colorado
[email protected]
(970) 617-5081
Penny Fahey – Leasing Agent
- Management of marketing for available properties in Northern Colorado metro
- Move-out evaluations for assigned territory
[email protected]
(970) 821-6839
Maintenance Advisors
Josh Balli – Client Experience Manager – Northern Colorado & North & East Denver Metro
- Escalations Regarding Maintenance for Northern Colorado, North Denver, and East Denver
- Oversite and Management of Vacant and Occupied Work Orders for Northern Colorado, North Denver, and East Denver
- Manage Move Outs for Northern Colorado, North Denver, and East Denver
- Payment Coordination
- Evictions
- Collections
- Emergency Work Orders
[email protected]
(720) 910-1532
Kris Franco – Service Advisor
-
-
-
- Manages work orders for all occupied properties for Northern Colorado, North Denver, and East Denver
-
-
[email protected]
(303) 879-3901
Josh Spencer – Client Experience Manager – Northwest and Southwest Denver Metro
-
-
- Escalations Regarding Maintenance for Northwest and Southwest Denver Metro
- Oversite and Management of Vacant and Occupied Work Orders for Northwest and Southwest Denver Metro
- Manage Move Outs for Northwest and Southwest Denver
- Payment Coordination
- Evictions
- Collections
- Emergency Work Orders
-
Maria Reyes – Service Advisor
-
-
- Manages work orders for all occupied properties for Northwest and Southwest Denver
-
[email protected]
(720) 574-0414
Jorge Sibrian – Service Advisor
-
-
-
- Manages work orders for all occupied properties for Northwest and Southwest Denver
-
-
[email protected]
(720) 263-4792
Deborah Airoldi – Client Experience Manager – Colorado Springs & South Denver Metro
-
-
- Escalations Regarding Maintenance for Colorado Springs & South Denver Metro
- Oversite and Management of Vacant and Occupied Work Orders for Colorado Springs & South Denver Metro
- Manage Move Outs for Colorado Springs & South Denver Metro
- Payment Coordination
- Evictions
- Collections
- Emergency Work Orders
-
[email protected]
(720) 721-3569
Jorge (George) Panameno – Service Advisor
-
- Manages work orders for all occupied properties for Colorado Springs & South Denver Metro
[email protected]
(303) 647-5714
Property Evaluations
Justin Carlson – Property Evaluators Manager
-
-
- Oversite of Property Evaluator Team
- Schedule and Conduct Property Evaluations
- Generate Work Orders to Maintain Properties
- Move Outs for Terminating Properties
-
[email protected]
(720) 955-3560
Thomas Phythian – Property Evaluator
-
-
- Schedule and Conduct Property Evaluations
- Generate Work Orders to Maintain Properties
- Move Outs for Terminating Properties
-
[email protected]
(720) 955-2470
Customer Care & Administration
Catelin Doyle – VP of Customer Care & Administration
- Escalations
- Oversite of Reception
- Oversite of Leasing Operations
- Client Care & Support
- Contract Management
[email protected]
(720) 219-3849
Becky Lytle – Senior Leasing & Renewals Specialist
- General Lease Questions
- Lease Renewal Negotiations
- Addendum and Lease Change Management
- Sublease Negotiations
[email protected]
(720)-724-9944
Julia Mendez – Senior Front Desk Client Relations Manager
- Manage Inbound Calls
- Applications
- Section 8 Move-in Coordination
- Move-in Coordination
[email protected]
(303) 873-7368
Hector Cortez – Front Desk Client Support & Applications Specialist
- Inbound Calls
- Applications
[email protected]
(303) 873-7368
Daniel Mendez – Front Desk Client Support & Applications Specialist
- Inbound Calls
- Applications
[email protected]
(303) 873-7368
Jared Rodriguez – Front Desk Client Support & Applications Specialist
- Inbound Calls
- Applications
[email protected]
(303) 873-7368
Marie Arato – Leasing Coordinator
- New Lease Preparation
- Lease Addendum Preparation
Michelle Arreola- Renewals Preparation Assistant
- Renewal Lease Drafting
- Lease Addendum Drafting
Sales & Investor Relations
Christy Hall – VP of Investor Relations & Business Development
- Client Relationships
- Manage all new client activity and sales in Denver
[email protected]
(720) 814-5587
Kristin Adams – Denver Business Development Manager
- Manage all new client activity and sales in Denver
[email protected]
(720) 467-5134
Cal Wilson – Denver Business Development Manager
- Manage all new client activity and sales in Denver
[email protected]
(720) 827-7395
Maria Del Vento – Market Manager
- Sales
- Oversite of Leasing Team for Northern Colorado
- New Client & Investor Relations – Northern Colorado
[email protected]
(970) 617-5081
Allison Pethica – Market Manager
- Sales
- Oversite of Leasing Team for Colorado Springs
- New Client & Investor Relations – Colorado Springs
[email protected]
(719) 828-5702